Frequently Asked Questions
and answers.
Once the package is ready and shipped, you will receive an email notification with the tracking number. You can use this tracking number to check on your order by visiting Order Tracking.
NXNT Gear products are designed in California and made in several locations in the US and around the world. We work with our partner that has production and fulfillment facilities in California and South Carolina with additional manufacturing capabilities in Europe, Canada, Australia, and Mexico.
Once your order is placed, it is sent to one of our facilities that is closest to your delivery address. Our production team then proceeds to print the fabric, cut the pattern, and hand-sews the finished items. After a comprehensive quality check, where each item is meticulously inspected to assure quality craftsmanship, your order is packaged and shipped out to you. Our partners have produced and shipped over 40 million items around the world using the latest garment manufacturing technologies.
We process and complete orders as quickly as possible. If you have any modification requests or need to cancel after placing your order, please contact us immediately at support@nexscient.com. We cannot guarantee that we will be able to cancel or modify, but we will do our best to accommodate your request.
If you have any quality issues with your item(s), please contact us within 30 days at returns@nexscient.com. Please keep your order tag that comes with your shipment, as it includes a REPORT ID, which will be needed to help us address any quality issues. We’ll ask you to submit photos of the issue and we will work to get it resolved.
Our partner facilities are located in California and South Carolina with additional manufacturing capabilities in Europe, Canada, Australia and Mexico.
Usually, it takes 4–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
- USA: 4–7 business days
- Europe: 1–2 weeks
- Australia: 1–2 weeks
- International: 10–28 business days
*Due to high volume numbers of orders, please allow 2-3 business days for shipping, although it might be longer based on the location.
Yes, we do. International shipping depends on your location. You can see if an item is available for your country once you start shopping. Shipping times can range from 10-28* business days after fulfillment. We don’t take responsibility of any possible delays.
*These shipping times are estimates, not guarantees.
If you are not satisfied! – Contact us immediately at returns@nexscient.com or though our contact page and we will do our best to make this right for you, whether with a refund or exchange.
Returned merchandise should be in the same condition as when you received it, unworn, undamaged, salable, with original tags and packaging.
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at returns@nexscient.com with photos of wrong/damaged items and we’ll sort that out for you.
If you are not satisfied with your items, or the items is damaged, contact us within 30 days of the date of purchase at returns@nexscient.com and we will make every effort to resolve any issue.
Refunds or exchanges are made once your return was approved. For refunds, we will do our best to have them processed within 7 business days of approval.
If possible, we ask you to return the items in the original packaging. However, if you don’t have the original packaging, no worries, you can use any appropriate packaging. Just make sure the returned merchandise is in the same condition as when you received it, unworn and undamaged with original tags (if any).
We know that sometimes things don’t work out the way we had planned, that’s why we allow returns up to 30 days from your purchase date. Items must be returned in its original condition to be eligible for a refund. If it has exceeded our 30-day return period, we unfortunately can not accept the return.
Once the package is ready and shipped, you will receive an email notification with the tracking number. You can use this tracking number to check on your order by visiting Order Tracking.
CryptoyOne Racing products are designed in California and made in several locations in the US and around the world. We work with our partner that has production and fulfillment facilities in California and South Carolina with additional manufacturing capabilities in Europe, Canada, Australia, and Mexico.
Once your order is placed, it is sent to one of our facilities that is closest to your delivery address. Our production team then proceeds to print the fabric, cut the pattern, and hand-sews the finished items. After a comprehensive quality check, where each item is meticulously inspected to assure quality craftsmanship, your order is packaged and shipped out to you. Our partners have produced and shipped over 40 million items around the world using the latest garment manufacturing technologies.
We process and complete orders as quickly as possible. If you have any modification requests or need to cancel after placing your order, please contact us immediately at support@cryptoyone.com. We cannot guarantee that we will be able to cancel or modify, but we will do our best to accommodate your request.
If you have any quality issues with your item(s), please contact us within 30 days at returns@cryptoyone.com. Please keep your order tag that comes with your shipment, as it includes a REPORT ID, which will be needed to help us address any quality issues. We’ll ask you to submit photos of the issue and we will work to get it resolved.
Our partner facilities are located in California and South Carolina with additional manufacturing capabilities in Europe, Canada, Australia and Mexico.
Usually, it takes 4–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
- USA: 4–7 business days
- Europe: 1–2 weeks
- Australia: 1–2 weeks
- International: 10–28 business days
*Due to high volume numbers of orders, please allow 2-3 business days for shipping, although it might be longer based on the location.
Yes, we do. International shipping depends on your location. You can see if an item is available for your country once you start shopping. Shipping times can range from 10-28* business days after fulfillment. We don’t take responsibility of any possible delays.
*These shipping times are estimates, not guarantees.
If you are not satisfied! – Contact us immediately at returns@cryptoyone.com or though our contact page and we will do our best to make this right for you, whether with a refund or exchange.
Returned merchandise should be in the same condition as when you received it, unworn, undamaged, salable, with original tags and packaging.
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at returns@cryptoyone.com with photos of wrong/damaged items and we’ll sort that out for you.
If you are not satisfied with your items, or the items is damaged, contact us within 30 days of the date of purchase at returns@cryptoyone.com and we will make every effort to resolve any issue.
Refunds or exchanges are made once your return was approved. For refunds, we will do our best to have them processed within 7 business days of approval.
If possible, we ask you to return the items in the original packaging. However, if you don’t have the original packaging, no worries, you can use any appropriate packaging. Just make sure the returned merchandise is in the same condition as when you received it, unworn and undamaged with original tags (if any).
We know that sometimes things don’t work out the way we had planned, that’s why we allow returns up to 30 days from your purchase date. Items must be returned in its original condition to be eligible for a refund. If it has exceeded our 30-day return period, we unfortunately can not accept the return.
Any unanswered questions?
We’re standing by to receive your inquiries.
2029 Century Park East
Suite 400
Los Angeles, CA 90067